FAQ’s
What types of products do you offer?
At Faylore, we specialize in high-quality women’s activewear. Our collection includes shockproof sports bras and stylish workout leggings, all designed for maximum comfort and support during your fitness activities.
How do I choose the right size for my activewear?
We understand that finding the perfect fit is essential! We recommend checking our size guide available on each product page. If you’re between sizes or need further assistance, feel free to reach out to our customer support team for personalized help.
What materials are used in your activewear?
Our activewear is crafted from breathable, moisture-wicking materials that enhance performance while ensuring a flattering fit for every body type. We prioritize comfort and quality in every piece we offer.
What is your return policy?
If you’re not entirely satisfied with your purchase, you have 30 calendar days to return an item. The item must be unused, in its original packaging, and you’ll need to provide proof of purchase. For more details, please check our refund policy.
How long does shipping take?
We strive to process orders within 2-3 business days. Once shipped, delivery typically takes 7-14 business days within the USA. You’ll receive tracking information via email to monitor your order’s status.
Do you offer international shipping?
Currently, we do not offer international shipping. We are focused on providing fast and reliable service within the United States.
What should I do if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us at support@faylore.shop with details and proof of the defect. We will be happy to assist you with an exchange.
How can I contact customer support?
You can reach our customer support team via email at support@faylore.shop or by phone at +1 909 637 2689. Our business hours are Monday to Friday, from 8:00 AM to 5:00 PM.
Is there a warranty on your products?
While we do not offer a formal warranty, we stand behind the quality of our products. If you have any concerns about your purchase, please reach out to us, and we will do our best to assist you.
